ITSM Platforms
Opinnate integrates with ITSM platforms to align firewall policy changes with formal change management processes and governance requirements.
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90%
Reduction in manual policy audits
What you get
Firewall policy changes aligned with ITSM change management workflows
Controlled execution of firewall actions based on approved change requests
Improved traceability and accountability for policy changes
Reduced operational friction between security and IT operations teams
Firewall change workflows can be managed directly in Opinnate with built-in approval, rejection, and tracking, without requiring ITSM integration
Integration scope
What Opinnate reads
Change requests and approval status from ITSM platforms
Change identifiers, tickets, and workflow metadata
What Opinnate can act on
Execute firewall policy changes after ITSM approval
Update ITSM tickets with execution status and results
Enforce governed change processes for firewall operations
Supported planned
Supported and planned ITSM platforms are continuously expanding.
See supported platforms
