Opindesk — built-in ticketing for firewall changes
A lightweight, Opinnate-integrated ticketing solution for firewall change workflows—ideal for teams that want a dedicated firewall ticket system without ITSM integration overhead.
What it does - Opindesk
What it does:
Captures required details for policy changes (scope, source/destination/service, justification, owner)
to eliminate manual routines and reduce missed backups
How it (connect → request → track)
Create requests where work happens
Users open firewall change tickets directly from Opinnate context (finding/rule/object).
Review & approve
Tickets follow a lightweight review process with traceable decisions.
Track outcomes
Maintain visibility from request to completion, keeping a clean operational record.
Packaging - Opindesk
Available as an add-on for customers on any Opinnate edition.
Edit Template